FAQs
Buying Guides
Below is a list of buying guides.
How to Order Wholesale Selfwatering Pots
Register as a Wholesale Customer
If you browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mr Kitly’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Mr Kitly’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 381 Sydney Road, BRUNSWICK, VIC, 3056, AU. Our ABN is 49606617976. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
WHOLESALE TERMS & CONDITIONS
Definitions:
In these terms, "customer" means a person, or business entity seeking to acquire goods or credit from the supplier. "Goods" means all goods and services supplied by the supplier to the customer. "supplier" means Mr Kitly Pty Ltd. Unless otherwise agreed in writing by both parties, these conditions apply to every contract for the sale of goods by the supplier to the customer.
Customer Registration:
Wholesale ordering is available only to customers approved and registered as wholesale customers by the supplier. Approval of customers is at the sole discretion of the supplier (Mr Kitly Pty Ltd) and the supplier reserves the right to withhold approval, or revoke a customer's registration at any time for any reason.
Minimum Order Value:
A minimum order value (excluding taxes, shipping and any other charges) applies to wholesale purchases. Unless otherwise advised, the current applicable minimum order value can be found listed under Information & FAQs on our wholesale website (wholesale.mrkitly.com.au).
Conditions of Wholesale:
Goods are supplied to the customer at wholesale/trade prices for the purpose of resale on the condition that the goods are resold at the recommended retail price. The supplier may, at its own discretion, withhold supply to any customer for whatever reason, which may include the consistent resale of the goods at discounted prices.
Prices:
All prices shown in the supplier’s price lists are subject to change without notice. Prices advertised on our online store include gst, but exclude freight, insurance, surcharges and any other charges arising from the sale and delivery of the goods to the customer. All shipping and handling costs in relation to the delivery of the goods to the customer are to be borne by the customer. Any applicable taxes and/or delivery charges will be quoted and passed on to the customer.
Quotations:
Any quotation provided for the supply of goods is valid for 30 days unless otherwise stated in the quotation and is an invitation only to the customer to place an order based upon that quotation. Any time period or date for the delivery of goods stated by the supplier is intended as an estimate only.
Orders:
An order for the supply of goods placed in writing by the customer is understood as a commitment to pay in full for those goods specified in the order, which the supplier can supply. Unless otherwise agreed, the customer will be liable to pay in full for an order which has been confirmed and accepted in writing by the supplier, whether or not the customer subsequently purports to cancel, change or suspend the order wholly or partially.
Payment:
Payment is due with order, prior to delivery or collection of goods. Goods will not be held in reserve for the customer without full payment for those goods. Payment is accepted by cash, cheque, credit card, Paypal, or bank debit. A surcharge may apply to payments by credit/debit card, or by Paypal as advised and applied on invoicing. If credit terms have been offered to the customer, payment for all goods supplied must be paid within the time frame specified on the invoice pertaining to the goods delivered. The supplier reserves the right to withdraw credit facilities from any customer at any time. Late fees and compound interest at 2% per month will be charged if payment is not received within trading terms.
Retention of Title:
The risk for the goods passes to the customer on delivery, and the customer will indemnify the company for any damages, costs or losses of goods arising after delivery of the goods to the customer. Title to and property in the goods shall not pass to the customer until payment of all monies due and owing to the supplier are received as cleared funds. In the event payment is not received by the supplier for any order, or combination of orders for goods in accordance with its terms and conditions, the customer will, on demand by the supplier, immediately return those goods to the company. The customer hereby authorises the supplier, its servants and agents, to enter premises owned, leased or otherwise occupied by the customer for the purpose of taking possession of the goods in accordance with these conditions.
Deliveries:
The supplier may make partial deliveries of any order received. Any delivery dates quoted are estimates only and the supplier is not bound by any such estimate and the customer will not make claim, or delay payment, for non-delivery within the time estimated. The supplier is not liable for any costs, losses or damages arising, whether directly or indirectly, from non-delivery or late delivery of any goods ordered.
Warranty:
All goods supplied shall be free from defects in materials and workmanship. The details of any purported defect received by the customer should be communicated immediately in writing to the supplier who will provide advice on any possible remedy. The supplier will undertake to issue credit or exchange for goods it judges to be defective. This warranty does not apply if
Other than as set out in these terms, the supplier is not responsible for any costs, losses or damages arising, whether directly or indirectly, as a result of any defect or fault in the goods. Return of goods will not be accepted unless prior approval in writing has been given by the supplier.
This privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.